Overview
Loom is a screen and camera recording tool, owned by Atlassian, that produces shareable video links as soon as a recording ends. Viewers can watch in the browser, react, comment at timestamps and read transcripts.
Teams use Loom for asynchronous updates, code and design walkthroughs, bug reports, onboarding and customer support explanations, replacing meetings that only transfer information. AI features generate titles, summaries and chapters, and integrations embed videos in tools such as Slack, Jira and Notion.
Key features
- Screen and camera recordingRecords screen, camera or both from desktop apps, mobile apps or a browser extension.
- Instant sharingA shareable link is ready when recording stops, with viewer analytics.
- Comments and reactionsViewers leave timestamped comments and emoji reactions.
- Editing and transcriptsTrim, stitch and edit via transcript, with automatic captions.
- AI featuresAI generates titles, summaries, chapters and follow-up documents on eligible plans.
Best for
- Remote and distributed teams replacing status meetings with async updates
- Engineers and designers sharing walkthroughs and bug reports
- Support and success teams explaining issues visually to customers
Pricing
Freemium. Free Starter plan with recording length and video count limits; paid plans are billed per creator.
| Plan | What you get |
|---|---|
| Starter | Free with limits on video length and number of videos. |
| Business | Unlimited recording length and videos, plus branding controls. |
| Business + AI | Adds AI-generated summaries, chapters and editing features. |
| Enterprise | SSO, advanced security and admin controls. |
Prices and plan limits change often. Check the official website for current pricing. Last reviewed Oct 3, 2026.
Pros & cons
Pros
- Very quick to record and share
- Viewers need no account or download to watch
- Integrates with common work tools, especially in the Atlassian ecosystem
Cons
- Free plan limits on video length and count are restrictive for regular use
- Editing tools are basic compared with dedicated video editors
- Async video can add to information overload if overused
Loom alternatives
Try Loom
Free Starter plan with recording length and video count limits; paid plans are billed per creator.